Credit Controller


  • Join NZ's leading Sustainability and Waste Management provider
  • Location: East Tamaki, Auckland
  • An award-winning and environmentally friendly head office with free onsite car parking and onsite café

We are New Zealand’s leading materials recovery, recycling and waste management provider. We are leaders in waste-to-energy and have the largest commercial electric fleet in New Zealand, all powered by electricity from waste. Our team are passionate environmentalists, committed to powering the circular economy for future generations of Aotearoa New Zealand.

About the Role

Due to an internal progression, we now have an opportunity for an experienced Credit Controller to join our successful team based in East Tamaki, Auckland.

Reporting to the National Credit Manager, you will work alongside the collection team responsible for contacting customers to provide solutions to debt related issues. 

Your key responsibilities will include:

  • Meeting set daily call targets to customers to organise the collection of debts 
  • Achieving and exceeding monthly cash collection targets
  • Investigating and resolving queries relating to non-payment of invoices

About you 

This is a great opportunity for someone who enjoys engaging with customers and builds strong relationships, you have a proven record of meeting your daily and monthly KPI’s.  Previous experience in a credit control or customer service role is preferred. Your innate ability to manage time, prioritise and be flexible will prove invaluable. 

  • Relevant working experience in a large collection team on high volume ledgers over 2000 customers, preferred
  • Strong reconciliation and problem solving skills
  • Excellent communication both verbal and written
  • Advanced Excel skills 

We provide great work and personal development opportunities to develop our employees’ career development aspirations. 

This includes a comprehensive professional and personal development plan, operational training, mentoring, a wellness programme and all the tools you will need to succeed as a valued member of our successful team.

If this sounds like you, we would love to hear from you!

How to Apply

To join this exciting and growing business, please click "apply now".

Please note - we do not always work to fixed closing dates and may start considering applications as they are received, so we encourage you to apply early.

Waste Management is an EEO employer and promotes drug and alcohol-free workplaces.

Only applications from those with the legal right and ability to work in New Zealand will be considered for this position.

At Waste Management, the health and safety of our people is our highest priority. For this reason, we have introduced a policy requiring all employees and visitors to be fully vaccinated for COVID-19 within our offices, unless a formal medical exemption applies. We have chosen to share this information early in our hiring process, so that candidates can make an informed choice. On this basis, as part of the application process you will be asked to confirm your vaccination status with us. 

Apply Now

Permanent Full Time

Job no: EEAF210853

Location: East Tamaki

Closing Date: Sunday, 5 June 2022