Customer Success Specialist


Following an internal promotion, we have a great opportunity for a Customer Service / Sales Support person to join our team. Based at our award-winning head office in East Tamaki, Auckland the facilities are state-of-the-art, with onsite café and free car parking. 

About the role

In this role, you will work alongside local and national business account managers, and the wider business, including finance, customer services, credit, and operations teams.

It’s a varied role that will see you involved in assisting with customer/account manager queries the preparation of accurate reports for the sales team, and our customers, preparing quality proposals, tender responses, agendas, presentations, and other supporting material.

So, what do you need to be successful in this role?

  • We are looking for an exceptional customer service person who understands the values we place on ensuring Waste Management is putting the customer first
  • Outstanding written and verbal communication skills as well as knowledge in Microsoft Office platforms
  • Exceptional time management and attention to detail
  • Able to work autonomously as well as in a team
  • Strong analytic and problem-solving skills
  • Experience using operating systems and CRM software (desirable)

What we offer

  • Competitive remuneration and staff benefits
  • Work flexibility – hybrid role
  • Inclusive and supportive team
  • Opportunities for advancement and career development
  • Working for a sustainable market leader

This is a unique opportunity to join a dynamic and innovative market leader that is investing in technology and data to improve our customer partnerships and ensure we deliver strong customer outcomes.

How to apply

To apply for this role click "apply now".

Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early. 

WM is an EEO employer and promotes drug and alcohol-free workplaces. 

You must be in New Zealand and hold a current work visa/residency or NZ citizenship.

Waste Management requires all employees to be fully vaccinated against COVID-19 unless a formal medical exemption applies. We share this information early in our hiring process so that candidates can make an informed choice. 

Apply Now

Permanent Full Time

Job no: FZFF211205

Location: East Tamaki

Closing Date: Sunday, 21 August 2022