Despatch Coordinator


  • Opportunity for a Despatch Coordinator to join our team
  • Head office is a state-of-the-art building, with free onsite car parking and onsite café 
  • Location: East Tamaki, Auckland 

Waste Management NZ Limited is New Zealand's leading resource recovery, recycling, and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do.

The role

Your key responsibilities will be to provide excellence in customer services for Waste Management’s customer-base, by answering customer enquiries/requests, scheduling daily work for operators, monitoring, and managing routes and coordinating drivers. Building strong customer relationships as well as proactively identifying and informing customers of any operational delays will play an integral part in this role.

About you

To be successful in this role you will have proven customer service experience in a fast-paced environment. You also bring a proactive and positive attitude and the ability to instantly build rapport with customers. 

You are customer-centric, a strong relationship builder, flexible, have high attention to detail and good time management.  Experience in using MS Office especially Word and Excel are also essential for this role.

In return

We offer a competitive salary, career progression, free onsite car park, café, access to discounted health insurance and a variety of retail products for you and your family to enjoy just to name a few! 

You will also be part of a great team committed to providing a comprehensive one-stop service to meet a broad range of facility, waste, recycling and industrial needs of our clients. 

How to apply

To apply for this role click apply now

Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early. 

WM is an EEO employer and promotes drug and alcohol-free workplaces. 

You must be in New Zealand and hold a current work visa/residency or NZ citizenship.

At Waste Management, the health and safety of our people is our highest priority. For this reason, we have introduced a policy requiring all employees and visitors to be fully vaccinated for COVID-19 within our offices, unless a formal medical exemption applies. We have chosen to share this information early in our hiring process so that candidates can make an informed choice. On this basis, as part of the application process, you will be asked to confirm your vaccination status with us. 

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Permanent Full Time

Job no: EFAH210866

Location: East Tamaki

Closing Date: Sunday, 29 May 2022