Dispatch Coordinator

• Opportunity for a Despatch Coordinator to join the operational team
• Head office is a state-of-the-art building, with free onsite car parking and onsite café 
• Location: East Tamaki, Auckland 

About the role 

This is a key role within the operational team providing excellence in customer services for Waste Management’s customer-base, by answering customer enquiries/requests, scheduling daily work for operators, monitoring, and managing routes and coordinating drivers. 

Building strong customer relationships as well as proactively identifying and informing customers of any operational delays will play an integral part in this role.

About you 

• We are looking for someone with proven customer service experience in a fast-paced environment.
• You also bring a proactive and positive attitude and the ability to instantly build rapport with customers
• You are customer-centric, a strong relationship builder, flexible, have high attention to detail and good time management
• Experience in using MS Office especially Outlook is essential for this role

In return

• We offer a competitive salary
• Career development and progression 
• Free onsite car park, onsite café
• Refer a Friend programme of $1,500
• Access to discounted health insurance and a variety of retail products for you and your family to enjoy 

You will also be part of a great team committed to providing a comprehensive one-stop service to meet a broad range of facility, waste, recycling and industrial needs of our clients. 

How to apply 

To apply for this role click “apply now”.

Please note - we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early. 

WM is an EEO employer and promotes drug and alcohol-free workplaces. 

You must be in New Zealand and hold a current work visa/residency or NZ citizenship.